The first thing you notice is that the document itself doesn’t look like a normal academic paper. It’s filled with visual noise, fragmented text, and off-margin layouts that act like a glitch. This non-traditional format perfectly sets up her argument that we shouldn’t just ignore the “black box” of our computers and other interesting comments about glitch in the paper.

Menkman describes the glitch as an “exoskeleton of progress,” saying these technical interruptions are actually “wonderful” experiences. When a computer fails, we move from a “negative feeling” to an “intimate, personal experience” where the system finally shows its “inner workings and flaws”. Usually, we use technology so fast that it feels transparent, but a glitch breaks that flow and forces us to be “shocked, lost and in awe” of what the machine is actually doing.

One of the most interesting points she makes is that a glitch is “ephemeral”. The second you “name” a glitch or understand how it was created, its “momentum” is gone. It stops being a mysterious rupture and just becomes a new set of conditions or a “domesticated” tool. For Menkman, the real value of computer noise isn’t in fixing it, but in that brief moment of “devastation” where a “spark of creative energy” shows us that the machine can be something more than what it was programmed to be.